http://digitalpapercuts.com/video/social-media-in-nyc-hotel/ Wed, 25 Jan 2012 00:29:48 +0000 hourly 1 http://wordpress.org/?v=3.3 http://digitalpapercuts.com/video/social-media-in-nyc-hotel/comment-page-1/#comment-110 Jeff Cohen Mon, 06 Apr 2009 04:11:18 +0000 http://digitalpapercuts.com/?p=1833#comment-110 Deirdre Thanks for your comment. I too was impressed with Brian's approach to social media and his sincere belief that it does help the hotel connect with its guests, or as he calls them, friends. I also like his understanding that by hosting social media events he can gain tremendous insights into new ways to grow his business for the cost of food and space. This idea can help community event planners looking for space. Deirdre
Thanks for your comment. I too was impressed with Brian’s approach to social media and his sincere belief that it does help the hotel connect with its guests, or as he calls them, friends. I also like his understanding that by hosting social media events he can gain tremendous insights into new ways to grow his business for the cost of food and space. This idea can help community event planners looking for space.

]]> http://digitalpapercuts.com/video/social-media-in-nyc-hotel/comment-page-1/#comment-109 Deirdre Reid Fri, 03 Apr 2009 22:24:22 +0000 http://digitalpapercuts.com/?p=1833#comment-109 What a fascinating interview. I love that while talking about their use of social media, he emphasized that their first priority isalways hospitality. Of course he would say that, a cynic might say, but you can tell by the way he talks about his job, the hotel and guests that he really is the perfect host -- taking care of everyone's needs, creating community, making connections. Social media is such a great fit for hotels and restaurants -- I wish it had been around when I was a restaurant manager. Like Brian, we relied on great food/service and word of mouth marketing -- the original social marketing I guess. His "circle of friends" are now his evangelists. Guess where I'll be staying the next time I go to NYC? What a fascinating interview. I love that while talking about their use of social media, he emphasized that their first priority isalways hospitality. Of course he would say that, a cynic might say, but you can tell by the way he talks about his job, the hotel and guests that he really is the perfect host — taking care of everyone’s needs, creating community, making connections. Social media is such a great fit for hotels and restaurants — I wish it had been around when I was a restaurant manager. Like Brian, we relied on great food/service and word of mouth marketing — the original social marketing I guess. His “circle of friends” are now his evangelists. Guess where I’ll be staying the next time I go to NYC?

]]>